Frequently Asked Questions
Find answers to common questions about House of Electronics
Your Questions, Answered
What types of electronics do you sell?
We offer a wide range of electronics, including smartphones, laptops, tablets, TVs, audio devices, wearables, and accessories, all sourced from trusted brands.
How can I purchase a product?
Click 'Buy Now' on any product to contact us via WhatsApp, or reach out directly via email or phone to place your order.
Do you offer warranties on your products?
Yes, most products come with a manufacturer’s warranty. Contact us via WhatsApp or email for specific warranty details.
Can I visit your store in person?
Absolutely! Visit us at KN 2 St, Kigali, Rwanda. Check our Contact page for a map and directions.
What are your return policies?
Returns are accepted within 7 days for defective products. Please contact us via WhatsApp or email to initiate a return.
Do you offer delivery services?
Yes, we provide delivery within Rwanda. Contact us via WhatsApp or email to arrange delivery details and costs.
What payment methods do you accept?
We accept payments via bank transfer, mobile money, or cash on delivery. Contact us to confirm payment options for your order.
Are your products authentic?
All our products are 100% authentic and sourced directly from reputable manufacturers or distributors.
Need More Help?
Reach out to us via WhatsApp or email for personalized assistance.